At VEME® Iron by tHEMEat Company, we strive to provide high-quality products and services. Due to the nature of our products, our return and refund policy is as follows:

 

1. VEME® Iron Supplement

• Refund Eligibility:
  Refunds are only allowed if requested within 5 working days of the date of order delivery.

  • Requests made after 5 working days will not be eligible for a refund.

  • The product’s box must not be tampered with or opened to be eligible for a refund.

  • Products purchased on sale or with any limited-time promotion or discount code applied are not eligible for return/refund.

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• How to Request:
  Please email us within 5 working days at hello@themeatsg.com with your order number, invoice/receipt and reason for refund.

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2. Shipping costs

• Shipping costs incurred for returns are to be borne by the customer unless the return is due to an error on our part.

 

3. Contact Information

• For any inquiries regarding this policy, please contact:

  • tHEMEat Company Pte Ltd (UEN: 202137130N)

  • +65-9792-0656

• Email Address: hello@themeatsg.com

• Office Address: 9 Chin Bee Drive, Level 4 Unit 6, Singapore 619860

 

4. Changes to This Policy

• We may update this refund policy from time to time. We encourage customers to review this policy periodically for any changes.